Privacy & Cookies

This privacy policy will explain how Lymington Tile Centre (‘Lymington Tile Centre’, ‘we’, ‘us’) uses the personal data we collect from you when you use our website. We are committed to safeguarding the privacy of all our website users.

Our contact details

Name: Lymington Tile Centre

Address: 26 Milford Road, Lymington SO41 8DW

Phone: 01590 673175

Email: sales@lymingtontiles.co.uk

What data do we collect?

Lymington Tile Centre collects the following data:

How do we collect your data?

You directly provide Lymington Tile Centre with most of the data we collect. We collect data and process data when you:

How will we use your data?

Lymington Tile Centre collects your data so that we can:

How do we store your data?

The way we store your data, in relation to personal identification information, is determined by the way you provide us with it.

  1. Submitting the contact form passes your information via a secure API connection to Microsoft’s SMTP server, your data is protected by 256bit encryption at all times. Your contact details including name, email and telephone number are added to our main list of contacts within Outlook, our CMS software, and our accounting software for the purpose of general direct communication relating to your Lymington Tile Centre billing account.

Lymington Tile Centre will keep your personal identifiable information data for as long as is necessary to continue providing you with our services.

If you wish to terminate any of these services you can also request for us to delete or anonymise any data we hold about you, if you would like us to do this, please contact us.

Google tracking IDs and cookies are set in your browser by our connection to our Google Analytics account. More information about cookies and how to disable them can be found below in the cookies section.

What are your data protection rights?

Lymington Tile Centre would like to make sure you are fully aware of all your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Lymington Tile Centre for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Lymington Tile Centre correct any information you believe is inaccurate. You also have the right to request Lymington Tile Centre to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Lymington Tile Centre erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Lymington Tile Centre restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Lymington Tile Centre’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Lymington Tile Centre transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our website, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

 

How do we use cookies?

Lymington Tile Centre uses cookies to improve your experience on our website, including:

What types of cookies do we use?

Lymington Tile Centre only uses unique (trackable) cookies that are set by the Google Analytics service, using the implementation of analytics.js.

These cookies set tracking IDs in your browser and allow the Lymington Tile Centre’s Google Analytics account to track user interactions with the Lymington Tile Centre website.

Analysis of this tracking data is only possible within a Google analytics account where all the information available is completely anonymised.

The cookie notice used on the Lymington Tile Centre website also sets a non-unique (non-trackable) cookie in your browser, enabling you to keep it hidden for 6 months.

How to manage cookies

You can set your browser not to accept cookies, and allaboutcookies.org tells you how to remove existing cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Lymington Tile Centre website may contain links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Lymington Tile Centre keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 28th April 2022.

How to contact us

If you have any questions about Lymington Tile Centre’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

You can also complain to the ICO if you are unhappy with how we have used your data.

 

The ICO’s address:

Information Commissioner’s Office

Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF

Helpline number: 0303 123 1113

ICO website: www.ico.org.uk

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